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Policies

HOTEL SPECIFIC POLICIES


  • Hotel specific amenities are captured on the website and the app. Guests are advised to refer the same while booking.
  • Hotels in Nilgris district may not have air conditioning due to weather conditions of the location.
  • Hotels in remote locations may not have Wi-Fi connectivity due to unavailability of network in those regions.
  • In some hotels, due to local conditions, unmarried/unrelated couples may not be allowed to check-in. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at the time of check-in.
  • Hotels may deny check-in to guests providing ID proof of the same city as the hotel itself.

Some hotels may deny entry of visitors to rooms. Please confirm with the hotel before inviting visitors into the rooms.

  • No Warranty
  • By using the OOTY DREAMS platform you hereby acknowledge and agree that OOTY DREAMS is not a hotel/guest house owner/ and has no control over the conduct or behavior of the management of any property or the quality, fitness or the suitability of the services provided by third party offering services. OYO disclaims any and all liabilities in this regard. You are requested to kindly take due care of all their personal valuables and belongings. OOTY DREAMS and its employees shall NOT be responsible for any loss, theft or damage to the Guests' personal valuables and belongings.